Terms of service

Terms of Service

Welcome to Esperon. This website and online store are operated by EsperonHealth. Throughout the Site, the terms “we,” “us,” and “our” refer to Esperon Health.

By visiting our website, creating an account, purchasing a product, subscribing to a recurring order, or otherwise using our services, you agree to be bound by these Terms of Service, together with any additional policies referenced on this Site, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using the Site. If you do not agree with these Terms, you should not use our website or purchase our products.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have provided appropriate consent for any minor dependent using this Site.

You may not use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose. You may not violate any applicable local, state, federal, provincial, national, or international laws while using our services.

Any violation of these Terms may result in immediate termination of your access to the Site or cancellation of an order.

2. General Conditions

We reserve the right to refuse service, cancel orders, restrict quantities, terminate accounts, or limit access to any person at any time when reasonably necessary to protect our business, customers, or Site.

You understand that information you provide through the Site, excluding payment-card information, may be transmitted across various networks and adapted to technical requirements. Payment information is processed through secure third-party payment providers and is encrypted during transmission where required.

You may not reproduce, copy, sell, resell, exploit, or commercially use any portion of the Site or Service without our written permission.

3. Health and Medical Disclaimer

Esperon products are dietary supplements and are intended to support general wellness.

Information appearing on this Site, including product descriptions, articles, graphics, testimonials, advertisements, emails, social media content, and product packaging, is provided for general informational and educational purposes only.

Nothing on this Site is intended to replace professional medical advice, diagnosis, or treatment. You should consult a qualified healthcare professional before beginning any dietary supplement, particularly if you are pregnant, nursing, under 18, taking prescription medications, planning surgery, or managing a medical condition.

Individual experiences with dietary supplements may vary. Statements relating to wellness benefits should not be interpreted as guarantees of individual results.

These statements have not been evaluated by the Food and Drug Administration. Esperon products are not intended to diagnose, treat, cure, or prevent any disease.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, quantities, pricing, and other information displayed on our Site are accurate.

However, product packaging, labeling, appearance, ingredients, or other details may occasionally be updated. The actual product packaging you receive should be reviewed before use.

We reserve the right to modify or discontinue products, formulations, packaging, pricing, promotions, or availability at any time without prior notice where permitted by law.

5. Pricing, Orders, and Billing

All prices displayed on our Site are subject to change without notice.

We reserve the right to refuse, limit, or cancel any order placed with us. These restrictions may include orders placed under the same customer account, payment method, billing address, shipping address, or household.

You agree to provide accurate, current, and complete billing, shipping, payment, and account information for all purchases.

If we cancel or modify an order after payment has been collected, we will issue any applicable refund to the original payment method.

6. Subscriptions and Recurring Billing

Certain Esperon products may be offered through subscription or recurring-purchase programs.

By enrolling in a subscription, you authorize us or our payment processor to automatically charge your selected payment method according to the frequency and price shown when you enroll.

You are responsible for managing your subscription before your next renewal date. Depending on the subscription service available through our Site, you may be able to pause, skip, modify, or cancel upcoming orders through your customer account or by contacting us.

Subscription orders that have already entered processing or shipment may not be eligible for cancellation, but may remain subject to our applicable refund policy.

7. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Once a shipment is transferred to a carrier, delivery times may be affected by weather, carrier delays, incorrect addresses, customs processing, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate shipping address at checkout.

Please review our separate Return & Refund Policy for additional information regarding lost, damaged, incorrect, or undelivered orders.

8. Returns and Refunds

Purchases made through the Site are subject to our Return & Refund Policy, including any applicable satisfaction guarantee.

Because dietary supplements are consumable products, opened products generally cannot be returned to inventory or resold.

Eligibility requirements, time limits, refund processing, damaged-product procedures, and other conditions are described in our Return & Refund Policy, which forms part of these Terms of Service.

9. Third-Party Services and Links

Our Site may contain links to, integrations with, or services provided by third parties, including payment processors, shipping carriers, subscription platforms, analytics providers, social-media platforms, and other service providers.

We are not responsible for the content, accuracy, policies, security practices, availability, products, or services of third-party websites or companies.

Your use of a third-party service may be subject to that provider’s own terms and privacy policies.

10. Reviews, Testimonials, Comments, and Feedback

If you submit product reviews, photographs, testimonials, comments, suggestions, ideas, or other content to Esperon, you represent that you have the right to provide that content.

Unless otherwise prohibited by law, you grant us permission to use, reproduce, edit, publish, display, and distribute submitted content in connection with our website, advertising, marketing, social media, and other business activities.

We may remove content that we reasonably determine to be unlawful, offensive, misleading, fraudulent, defamatory, infringing, or otherwise inappropriate.

We do not guarantee that every submitted review or comment will be published.

11. Accuracy of Information

We strive to keep the information on our Site accurate and current, but occasional typographical errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors, update information, or cancel orders where information relating to pricing, promotions, product descriptions, shipping charges, availability, or other details is inaccurate.

We are not obligated to update information except where required by applicable law.

12. Prohibited Uses

In addition to other restrictions contained in these Terms, you may not use the Site to engage in unlawful activity; infringe intellectual-property rights; harass, threaten, discriminate against, or harm others; submit false or misleading information; transmit malicious software; collect personal information without authorization; interfere with the security or operation of the Site; engage in fraudulent transactions; scrape or reproduce Site content without permission; or attempt to circumvent security features.

We reserve the right to terminate access to the Site for violations of this section.

13. Intellectual Property

All content appearing on the Site, including the Esperon name, logo, product packaging, graphics, photographs, product descriptions, website design, text, videos, icons, advertisements, and other creative materials, is owned by or licensed to Esperon unless otherwise stated.

Nothing contained on the Site grants you a license to use our intellectual property without prior written authorization.

Unauthorized reproduction, distribution, modification, or commercial use of our intellectual property is prohibited.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and its services are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will always be uninterrupted, secure, timely, or error-free.

We do not guarantee that use of any dietary supplement will produce a particular outcome. Individual responses to supplements differ depending on numerous factors, including lifestyle, diet, health status, genetics, medications, and consistency of use.

Nothing in this section limits any warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, EsperonHealth and its owners, officers, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the Site, products, or services.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

16. Indemnification

You agree to indemnify and hold harmless EsperonHealth and its affiliates, employees, contractors, service providers, officers, and representatives from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, misuse of the Site, infringement of another person’s rights, or violation of applicable law.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

18. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our Site at any time.

We may suspend or terminate access to the Site if we reasonably believe you have violated these Terms, engaged in fraudulent activity, interfered with the Site, or created risk for Esperon or other users.

Obligations that by their nature should survive termination will continue to apply.

19. Governing Law

These Terms of Service and any separate agreements through which we provide services to you will be governed by and interpreted under the laws of California, United States, without regard to conflict-of-law principles, except where applicable consumer laws require otherwise.

20. Changes to These Terms

You can review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, modify, or replace any portion of these Terms by posting an updated version on our Site.

Changes become effective when posted unless otherwise stated.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Contact Information

Questions about these Terms of Service can be sent to:

EsperonHealth
Email: contact@esperonhealth.com
Website: esperonhealth.com